Showing posts with label Best Buy. Show all posts
Showing posts with label Best Buy. Show all posts

Friday, June 5, 2009

Why Best Buy Now Charges for Car Radio Installation

This fact contributed by the customer service representative who helped me purchase a new car radio at Best Buy today:

Aryeh: How much is installation going to cost?
Customer Service Rep.: About $55
A: I thought you guys do free installations on radios as long as I buy the wiring harness
CSR: We used to until we did this customer survey that said that customers would actually prefer to pay for their radio installations.
A: No way.
CSR: No, it's true